Orders are carefully packed and handed over to our registered domestic delivery partners (Delhivery / India Post) within 24 to 48 hours. Standard delivery across India typically takes 3 to 7 business days depending on your destination pincode. Real-time tracking updates are dispatched via email and SMS as soon as your parcel is on its way.

We offer Free Shipping across India on all orders of ₹1,999 and above. For orders under ₹1,999, standard shipping charges apply (calculated transparently at checkout based on your destination pincode).

No, Cash on Delivery (COD) is not available. You can pay securely online using UPI (Google Pay, PhonePe, Paytm), credit/debit cards, or net banking via our encrypted Razorpay gateway.

We offer exchanges or refunds for genuinely defective or damaged products reported within 3 days of delivery. Items must remain unused with original brand tags intact. Once approved, refunds are credited within 5 to 7 business days back to your original payment method or bank account.

Our collections—including Tote Bags, Sling Bags, and 3-Piece Cosmetic Pouches—are thoughtfully crafted on Indian looms using durable, premium woven jacquard and canvas fabrics, reinforced stitching, and sturdy zip closures designed for everyday elegance and long-lasting utility.